PRESENTER: Presenter
Tony Gonzalez, Director of Information Technology
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SUBJECT: Title
Approval of a contract amendment with Collaborative Solutions, LLC an affiliate of Cognizant Worldwide Limited (“Cognizant”) for professional services related to continued support and consulting services of Workday software.Header
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DEPARTMENT: Finance, Human Resources, Information Technology
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COUNCIL DISTRICTS IMPACTED: All
BACKGROUND INFORMATION:
The City entered into an agreement with Cognizant for on-going support services in July 2025 via Agenda 25-880 that was funded through a credit balance remaining on the original implementation contract. These services provided on-going professional services in order to continue configuring the utilization of additional Workday processes that weren’t being utilized in addition to supporting the need for modification to existing processes in order to fine-tune the Workday system for all Team-members. As City Staff have continued to utilize Workday and have engaged in external audits of business processes, configurations, and functionality, Staff has identified the need for additional support hours. This contract amendment will allow for continued support services through the end of the fiscal year by the initial implementation partner ensuring a continued effective and efficient working relationship.
City staff is requesting an amendment to increase the contract from $81,520.00 to $169,270.00, an increase of $87,750.00.
ISSUE:
There is a need to continue working with Cognizant for On-Demand Services Support and Enhanced Managed Services. These services cover areas such as:
• Workday Support and Troubleshooting
• New Functionality Review
• Reporting and Integrations
• Workday Solution Optimization
• Knowledge Transfer
• Organization Change & Training Post-Production Services
STRATEGIC PLAN REFERENCE:
☐Economic Mobility ☐Enhanced Connectivity ☐Community Identity
☒Organizational Excellence ☐Community Well-Being ☐N/A
FISCAL IMPACT:
Funding, for the additional amount of $87,750, is available from the Equipment Replacement Fund - ERP Replacement and Implementation Project Budget, therefore sufficient funds are available.
Recommendation
RECOMMENDATION:
Staff are recommending approval of this amendment with Cognizant for continued support and consulting services.