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File #: 18-1    Name:
Type: Resolution Status: Consent Item Ready
File created: 1/2/2018 In control: City Council
On agenda: 1/22/2018 Final action:
Title: Approval of a purchase with Dell for technology equipment and supplies through the State of Texas Department of Information Resources (DIR) Contract.
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Presenter/Contact
Presenter
Travis Cochrane, Director of Information Technology
Contact Info
(830) 221-4339 - tcochrane@nbtexas.org

Subject Header
SUBJECT:
Title
Approval of a purchase with Dell for technology equipment and supplies through the State of Texas Department of Information Resources (DIR) Contract.

Body
BACKGROUND / RATIONALE:
Currently the City's Information Technology (IT) Department operates two data centers supporting 81 virtual servers and 25 physical servers. Staff utilizes the virtual server infrastructure to provide reliable and cost-effective services for the needs of the city. The virtual servers support traditional city operations such as email, file storage, financial software, human resources software and public safety in-car and body camera video processing. In addition to these traditional internal systems, the virtual servers support public applications including Accela, our permitting and land management software, RecTrac, our Parks and Recreation management software, and our GIS mapping applications. The original virtual server infrastructure was purchased in April 2012 and is past its life expectancy. The second virtual server infrastructure was purchased in 2014 and its resources are currently at capacity. With the number critical systems that run on the virtual platforms, a proactive approach was taken to finda replacement system.

In January 2017, city staff began the process of researching new technologies that would meet specific goals for updating our virtual server systems:
1. Provide redundancy to keep critical systems available
2. Allow for updates throughout the day without impact to operations
3. Standardize the virtual infrastructure onto a single platform
4. Increase backup retention storage

After reviewing a myriad of options available, staff has determined that utilizing server hardware from Dell Technologies coupled with virtualization software from VMWare and backup software through Quest provides ...

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